Welcome,please [Login] or [Free Register]
      | 中文 | English | Русский
Service Time(Beijing Time):Monday ~ Friday 9:00 ~ 18:00,Beijing Time: 
keywords or url:
Quick Order>>
Cart: 0 item(s)
Customer instructions
1. Fees:
  1)Domestic Freight: Multiple goods with the same seller would be charged by weight.
  2)Efacehome Service Fee: No Discount.
  3)Different fees for different ways of payment:
payment ways Paypal Money bookers West union Transfer between Banks Money gram
Fees 4%+0.3 2% Free Free Free
  4)Insurance charge:
Insurance Fee=Total Fee×5%
It depends on clients' requirement to have the insurance or not. If there is any damage or lost of the goods with insurance during transport, the purchaser would get 100% compensation for the related insured goods' damage. Due to the customs of each country is different, which we can not control, so we are not responsible for the case if the goods were asked tariff or confiscated.
    5)freight charges:
companies EMS DHL、UPS、TNT、FedEx Airmail Parcel Air Package
Discount 50% 75% no no
  6)Exchange Rate: Based on the exchange rate announced by the Bank of China,temporally our exchange rate is fixed at: 1CNY=0.152USD
   7)The settlement of balance: The balance of your payment will be delivered the moment the invoice is out.
2. Time:
  1) The arrival of goods: Normally it would take 3-5days.
  2)Date of delivery: 3-7days after the invoice finished.
  3)International shipping time: Normally, it would take EMS 5-7day, but the Air parcel & Air Package would take 8-12days. It would take DHL、UPS、TNT、FedEx 3-4 days.
3. Service:
  1)Our minimum service fee is 35 CNY(8.019USD), but there is no minimum order requirement.
  2) We recommend you those 5 largest online shopping markets, but don't think that is all, because all you have to do is to tell us the online Chinese goods you want, then we will let you get them.
  3)Invisible goods: Most of them can not be paid by Paypal unless there is no problem with the verification(within24 hours of you payment).
  4)dangerous goods(such as battery、 lighter), : we do not accept orders for those dangers goods except battery. We do not accept orders for flammable、explosive、poisonous、corrosive goods either. Orders of contraband goods (such as arms、drugs) and other illegal goods are not accepted.
  5)We do not provide service for any organization or anybody with illegal activities(such as credit card stealing、money-washing) or illegal purposes.
4. Customs:
  1) We guarantee the pass of Chinese customs, and we are responsible for the goods' problems with the Chinese customs.
  2) Destination customs: If there are requirements of tariff or goods confiscated by them, we are not responsible for the lost.
5. Goods:
  1)Never received(lost of goods): If it is insured, we will pay all the related compensation. We are not responsible for goods' lost without insurance.
  2)Damage during transport: If it is insured, we will pay the related compensation according to the damage photos taken by the clients.
  3)Wrong goods: It depends on whose responsibility, if it is our mistake, we will pay the compensation, if not, we will not pay.
  4)Goods' check: we will help clients check the size,color and style, but we are not responsible for the quality of the goods.




New UserShopping GuideOur ServiceOrder InstructionLearn MoreUseful Tools
Customer InstructionUser GuiderService FeeQuick OrderFAQSize Conversion
About EfacehomeOnline StoresPaymentAdd MoneyTranslation ToolsCost Calculator
BloggerSearch TipsShippingOrder StatusAfter SalesDelivery Tracking
FacebookCurrent RateInsuranceParcel StatusContact UsWeight Estimation
  Storage TimeOther FeeFeedback 
Phone:(86)010-52458580 E-mail:service@efacehome.com,efacehome@hotmail.com
Service Time(Beijing Time):Monday ~ Friday 9:00 ~ 18:00,Beijing Time: 
Efacehome All Rights Reserved.
Hot links:taobao agent china shopping online taobao english taobao russian taobao shopping хвасты таобао internet shop из китая вещи из китая табао одежда для высоких мужчин форум таобао бао дзя ли я taobao форум taobao English taobao Chinese